Collection in person from our warehouse can be arranged by prior appointment. Please contact us before making your purchase to make an appointment.

Our warehouse is located in Long Eaton, Nottingham, United Kingdom (NG10).

The shipping cost depends on the item weight and dimensions. Shipping cost for Zone A for the items you have ordered is displayed at checkout. Please contact us for shipping to Zones B, C & D and for international shipping. For further information, please visit the shipping section of the website.

Yes, we ship internationally. Please contact us by e-mail and we will be happy to provide you with a quotation.

All products, other than some smaller spares, are shipped using a tracked, signed-for, express courier service.

Some smaller spares are shipped via Royal Mail or MyHermes.

Items are despatched within two working days of receipt of cleared payment and usually on the next working day. We hold our own stock of all the items we sell and so all our orders are processed rapidly upon receipt.

For all products, other than some smaller spares sent via Royal Mail, you will be able to track your order online using the tracking number provided by email upon dispatch.

Our couriers have a high success rate in delivering product on time. However, occasionally due to no fault of our own, a shipment can be delayed. Delivery dates given are estimated and may be subject to delay. The seller does not accept any liability for any loss due to its inability to deliver as estimated.

You can send us a message via the Contact Us page of the website.

We sell directly to our customers with no wholesalers or middlemen and minimal overheads. This means we can offer our customers incredibly low prices.

Yes, we stock a wide range of parts for our products.  Please visit the Spares section of the website. If you can’t find the part you need listed, please contact us with your spares requirements and we will be happy to provide you with a quotation.

Our experience is that many buyers have the skills to undertake repairs and servicing themselves. Our focus is on being the lowest cost supplier in the market and we do not have a service facility. Other owners typically use their local mechanic or mobility scooter / motorcycle / electric bike garage.

Scooters require mechanical knowledge and skill to run and maintain. Prospective buyers are advised not to purchase this type of product without a good understanding of how to operate and maintain mechanical items. You should only buy one of these types of machines if you have access to somebody who knows how to carry out repairs.

Unless described as ‘road legal’, the vehicles we sell are for recreational use and should not be used on the public highway, and can only be used on private land with the permission of the land owner. Please refer to the individual product listing. We would recommend that prospective purchasers obtain permission from the land owner or authority prior to purchase. Although regulations may vary, it is not legal to ride a scooter or mini bike on a public path or pavement.

All scooters and other vehicles can be dangerous. Helmets and suitable protective safety equipment should be used at all times when using bikes, scooters and similar vehicles.

Transactions completed on the website require immediate payment by PayPal.

We also accept payment by bank transfer. If you wish to pay using this method, please contact us.

You can complete your transaction using your credit card to pay via PayPal. You do not need to have a PayPal account in order to do so – signing up for a PayPal account is optional.

Our policy is set out in the Terms section of the website.

We welcome trade enquiries from bricks and mortar retailers and bulk customers.

If you would like to stock the EVO range or have a bulk-quantity requirement, please send us a message via the Contact Us page of the website and somebody will be in touch shortly to respond to your enquiry.